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3 areas of focus to deliver IT that drives better business outcomes

October 18th,2018 outsourceIT

Recently we discussed the push for providers like us to focus on delivering business outcomes for customers like you. “Business outcomes” is a relatively new term in the traditional IT world, especially among providers that have focused on delivering technology in general.

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AI-powered advances in customer support

May 28th,2018 outsourceIT

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy -- and some do it by adding artificial intelligence (AI) into the mix.

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Be Smart and Back Up Your Valuable Data

May 10th,2018 outsourceIT

Storing copies of your business data in the cloud will help you avoid the risks associated with broken hard drives, lost or stolen devices, and human error. That’s because entrusting your data to an expert cloud provider means you’ll have trained professionals handling the backup of your business assets online.

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5 tips on keeping mobile workers connected

April 25th,2018 outsourceIT

Due to increasing connectivity and technological advances, mobile workers are increasingly becoming the norm in almost every industry. Business owners need to ensure these workers stay connected, so we’ve got some helpful tips in how to effectively apply mobile performance management.

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Blockchain is much more than Bitcoin

April 10th,2018 outsourceIT

Blockchain technology is very complex. So instead of diving in to what makes it work, we want to first showcase what it’s capable of. The primary purpose of blockchain is faster and more secure information exchanges, which has led to some incredible advances in small-business technology. Read on to see what you might be missing out ...

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Prep for IT incidents with external support

March 23rd,2018 outsourceIT

Regardless of your best office IT strategies, it's nearly impossible to thwart every type of cyberattack. And when they do happen, most businesses depend primarily on their internal resources and personnel. On the other hand, some organizations have realized the risks and complexities involved and have sought external support from ...

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Google Drive upgrade: Commenting on MS Files

March 8th,2018 outsourceIT

Google constantly strives to boost user experience by regularly updating their series of tools and applications. This time around, they added a new feature to Google Drive wherein users can add a comment directly on the ‘Preview' pane of Microsoft Office files, images, and PDFs. Read on to find out how this can benefit your business.

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Cortana Improves Business Productivity

February 21st,2018 outsourceIT

With so many affordable IT tools on the market, it's a great time to be a small-business owner. Most of them are basic and won’t require much training, too, so you don’t have to be tech-savvy to use them effectively. All you have to do is find the right one for your particular goals and needs.

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How Facebook’s News Feed tweaks affect you

February 12th,2018 outsourceIT

Facebook’s newest action can mean bad news to businesses. The company had announced its decision to screen its News Feed to include less content from publishers and businesses and more from your loved ones. This comes after the allegations of how social media has unconsciously shaped people’s opinion and mental well-being.

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Virtual DR: The best anti-ransomware tool

February 2nd,2018 outsourceIT

From CryptoLocker to WannaCry, ransomware has grown in sophistication and scope over the past few years. And given its widespread success with hackers, more ransomware attacks will likely be developed further into 2018. In anticipation of these attacks, many experts are saying that virtualized disaster recovery solutions may be the ...

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